FAQS

 

 #HowToGuide

 

 

I HAVE AN IPHONE 13 & 14 PRO MAX, WILL IT FIT AND DO I NEED TO TAKE MY PHONE OUT OF ITS CASE TO THEN PUT IT INTO THE VEST?

Yes it will, Our Truestrap phone pouch is large enough to fit phones that are up to 6’7 inches in size and what's more, you will not need to take it out of your phone case!

 

CAN I REMOVE THE RETRACTABLE REELS IF I'M NOT USING THEM AND DO THE KEY HOLDERS HANG OUT WHILE I'M RUNNING ?  

Yes you can remove the Reels if needed and the keyholders can be stored away in their respective pockets as shown in this video below. 

 

HOW LONG IS THE STRING FOR THE RETRACTABLE REELS?

Our reels stretch out to approximately 60cm from the shoulder pockets and allow you to use your keys or fobs with ease.

 

 

HOW QUICKLY WILL I GET MY PRODUCT?

-We endeavour to give customers anywhere in the UK the best and quickest delivery service.

-Once your order has been placed, our team will verify, package and prepare the product to be shipped within 1-2 days of initial payment made between Monday to Friday.
-Weekend purchases will be processed on the following working day.
-Free delivery is 3-5 days after the product has been dispatched.
-We will always aim to deliver in the shortest time possible.

 

HOW DO YOU WASH IT?

Hand wash and hang to dry. Do not use a washing machine, tumble dryer, iron or any other machine that dries with excess heat.

 

 

I’M A SIZE 10, WILL THIS VEST STILL FIT?  

Yes, the running vest will fit you fine - it fits chest sizes between 28 and 52 inches with an elastic waistband that can be adjusted to your desired fit. We are also in the process of making vests of an even larger size range soon. 

 

DOES IT SUPPORT WIRED HEADPHONES? 

Yes it does.There are 3 headphone openings at the bottom of the phone holder. 

 

WILL THE PHONE HOLDER FIT AN S22 ULTRA WITH A CASE?

Yes it will!